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Worldwide Holidays for June 2009
1st June
Independence Day: Samoa.
Madaraka Day: Kenya.
National Day: Tunisia.
2nd June
Republic Day: Italy.
Youth Day: Tunisia.
3rd June
Foundation Day: Australia.
King's Birthday: Malaysia.
4th June
Independence Day: Tonga.
Labour Day: Bahamas.
Revolution Day: Ghana.
5th June
Constitution Day: Denmark.
Liberation Day: Seychelles.
President's Birthday: Guinea.
6th June
Constitution Day: Sweden.
Memorial Day: South Korea.
9th June
Independence Day: Argentina.
10th June
Army Day: Jordan.
National Day: Portugal.
Portugal
Day: Macao.
11th June
National Day: Libya.
12th June
Chaco Peacel: Paraguay.
Independence Day: Philippines.
13th June
Vincent's Day: Germany.
14th June
Flag Day: United States of America.
15th June
Independence Day: Iceland.
18th June
Independence Day: Egypt.
19th June
Labour Day: Trinidad and Tobago.
20th June
Flag Day: Argentina.
22nd June
Midsummer's Day:
Festivals throughout Finland and Sweden.
23rd June
National Day: Luxembourg.
24th June
Carabobo Day: Venezuela.
Inti Raymi: Peru.
Saint John's
Day: Andorra.
25th June
Independence Day: Croatia, Mozambique, Slovenia.
26th June
Independence Day: Madagascar, Somalia.
27th June
Independence Day: Djibouti.
Johannus Day: Finland.
Khal Phansa: Thailand.
28th June
Birthday of Kuan Kung (God of War): Taiwan.
29th June
Independence Day: Seychelles.
Saints Peter's and Paul's Day: Chile, Italy, Malta, Peru,
Spain, Venezuela.
30th June
Army Day: Guatemala.
Bank Holiday: Sri Lanka
**We try to
keep the dates as accurate as possible. Please let us know
if there is an omission or incorrect date.
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Editor's Comments
Barry Scott -Digest
Editor
Success is achieved, luck, good or bad is by chance. I know some people say you can make your own luck, however I believe that luck is coincidental. Casinos would not exist or there would be far fewer of them if people didn’t believe they can make their own luck.
Hard work through research, development and studying your markets will bring you success. It sounds complicated, but it’s not, everyone can do it:
Research: What you are selling, where the best place to offer it is, the value etc...
Development: The type of product presentation, advertising and sales process...
Marketing: Where do you sell this, what's your niche and what is effective...
You can extend the above categories based on what you are offering, however with a lot of hard work and if you never stop learning about all aspects of your business, you will achieve success. Of course you will run into good and bad luck along the way, but if you have done your homework; the good luck will be a windfall and the bad luck will be easier to deal with. As always and feedback or questions are always welcome, just click on my name below
Sincerely, Barry Scott Editor
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Special
Guest Articles
These professional articles written by industry leaders. Adlandpro.com
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Galvanizing Your Customer
Relationships
By Michael McCann
Today's customers are savvy and independent. They seek reliable and speedy customer service, but don't want to be bombarded with superfluous information, or overloaded with unnecessary content. By adopting CRM (Customer Relationship Management) technologies and practices, the most adept businesses can find an even balance that solidifies long-lasting customer relationships. Here are 10 ways businesses can develop loyal customers using their customer service call center ... 1. Two-way communication
While providing prompt response, answers to frequently asked questions (FAQs) and knowledgeable customer service representatives (CSRs) is important, outgoing contact is just as crucial. Targeted direct mail and e-mail campaigns are an excellent way to establish two-way communication. Alerting loyal customers to special sales, offers and news establishes a tighter bond between customer and company.
2. 360-degree view of the customer
Today a call center will only succeed if it also is a contact center. Serving as an important customer touch point, the contact center must integrate online and off-line customer interaction. The foundation for building a customer conversation history and achieving a 360-degree view of the customer is creating a single-threaded conversation. A single-threaded conversation tracks all customer interactions across multiple channels, enabling multiple CSRs to conduct a continuous personalized dialogue over time and across multiple communication avenues. To maintain this continuous dialogue, every interaction a customer has with a company needs to be recorded in a single software system accessible to both CSRs and the marketing team.
3. 360-degree view of the company
No matter how customers contact your company - whether by e-mail or telephone - it should be easy for them to get all of the information they need. Your systems should integrate smoothly enough so they come across as a single system to the outside world. That seamless integration needs to be conducted through all communication channels as well as an outbound e-mail campaign management system.
4. E-service portal
An e-service portal presents a "single face" to customers that is customized to provide all information, history and knowledge that customers need for purchase decisions, account management, or customer service and support. The e-service portal harnesses the single-threaded conversation, customer databases, as well as customer profile information to deliver content tailored to the needs of the customer.
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5. Self-service
Sometimes the best approach to customer service is
"hands-off." Although self-service lacks personal contact,
it offers several important benefits to customers, including
unlimited access and the ability to avoid long telephone
queues. Self-service also allows consistent access to
knowledge without
forcing a customer to face a disparity of information across
different customer service agents. 6. Garner feedback
and react
The most successful businesses today have grown by listening
to their customers' requests. These companies seek customer
feedback from the Web site and off-line communication tools.
7. Expert customer service
A problem customers have with contact centers is that they
often are not able to answer customer inquiries. Customers
are sometimes passed to two or three different CSRs before
getting their questions answered. With a workflow management
system for e-mail and telephone correspondence, companies
can route each customer inquiry to the appropriately trained
CSR, resulting in a quicker response time.
8. Personalized marketing techniques
Using a solid knowledge base built with analytic
technologies, companies now have the power to recommend
products to shoppers based on their previous purchases. The
ability to cross-sell and upsell based on historical data
specific to a shopper can increase profit and encourage the
shopper to return.
9. Accurate and customized responses to queries
By creating standard answers to FAQs, e-mail response is
streamlined. Using intelligent e-mail notification systems,
typical customer inquiries can immediately be answered with
automated responses. Unique questions are passed on to
trained CSRs, who then have more time to provide better
service to these customers.
10. Multichannel contact
Never before have there been so many ways for a customer to
interact with a business. Inevitably, each customer will
prefer a different method of communication and it's up to
the company to offer the highest level of service possible
regardless of the communication channel. Without a
streamlined process in place for both inbound and outbound
messages from each communication tool, it becomes difficult
to monitor customer interaction.
Regardless of the communication channel, the company
needs to provide extraordinary customer service at each
customer touchpoint to survive in today's marketplace.
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About the Author:
Michael McCann is a 25-year veteran of developing unique and professional business development programs that create tangible results for individuals and companies. Let him help you instantly...free!
Make more money faster by easily connecting with hard-to-reach decision makers who can buy your products and services...NOW! Get started free by getting Michael McCann's new Special Report excerpted from his newest edition of his popular business development book, Connecting with Key Decision Makers (How to Reach Hard-to-Reach Businesspeople Who Can Say "Yes")...just for asking at http://www.GlobalBusinessCafe.com/ Go now!
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How
to Make a Banner Ad That Generates Profitable Results
By Fabian Tan
You want to know how to make a banner ad that generates profits for your online business? Then this article is for you! I've been using banners to advertise my business for over 2 years now, and in that time, I've picked up a few tips and tricks to skyrocket my response rates with banners. Here are the 3 secrets for creating effective banner ads:
Secret #1: Text Pulls Better Than Graphics
Big, bold red text pulls a lot better than graphics in most occasions. I'm not saying don't include any graphics in your banners, but your text should be the main motivating factor for clicking your ad. Having animated text is even better! Your banner should have a big, bold headline and some supporting text after it.
Secret #2: Tap Into Your Most Powerful Benefit
In your headline, you'll want to emphasize the most powerful benefit of your offer. Will it help someone lose 10 pounds? Make $1000 in 7 days? Help them tame their naughty dog? Whatever it is, you'll want to include your ultimate benefit in your headline to draw your prospects in!
Secret #3: Tell Them What To Do
Have you ever seen a movie where a guy on a date does everything right but doesn't go for the 'close' at the end to ask for the telephone number or for another date? That's what your ad will be like if you don't include a call-to-action. You need to call your readers to action and tell them what to do! Tell them to 'Click Here Now' or 'Visit Us Now' and your response rates for your banner ad will soar.
Now you know how to make a banner ad tick!
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About the Author:
Fabian Tan is a well-known Internet Marketing expert and the author of the popular 59-page Report: "Murder Your Job: How To Build Cash Sucking Autopilot Businesses In 30 Days Or Less!" Head over to http://www.MurderYourJob.com to get your FREE copy now! Also, quickly download his FREE "Explosive Traffic System" report that shows you how to generate 10,000+ unique visitors per month at no cost! => http://www.ExplosiveTrafficSystem.com
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Adland Digest Sponsor Message |
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8-Million FREE
Website Hits for You from Traffic Exchanges
I will buy you one
(1) million website hits for your website(s) from eight (8) of my
favorite traffic exchanges. All you have to do is purchase my new
eBook for $4.75! Imagine! See my offer just click below.
Click
here to visit |
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Adlandpro Tips
Some detail into Adlandpro's products and services for the new or experienced
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Common Technical Questions
It seems like my ads started well but seem to be getting
less of a click through rate, is there anything I can do to
improve or fix this?
Yes,
what I would recommend is to first check and test the
URL you provided for the Ad to ensure there are no
errors or typos. You can always test the ad your self by
clicking on the View button and then click on the ad
header to see if it is going to your web site.
If
everything is technically sound another suggestion would
be to look at the ad itself, is it written so that it is
enticing to the viewer? The Ad Heading is like a
newspaper headline, they will read the story underneath
if the headline grabs there attention. If the story
under the heading is good they will click on the ad.
When
you set up an ad campaign offering a variety of looks to
the viewer please remember; two viewers can be looking
for the same product and come across the same ad for
this product, one may react to it and one may not, this
is the exact reason there has to be variety.
When
you create an ad it can start off with a good number of
hits but remember the ad can also become dated,
creating different ads to promote your website, each ad
should have their own unique heading and ad body, of
course going to the same URL. This will start to cover a
wider audience and allow you to change up your ads from
time to time which gives you ad campaign new life.
If you have any questions
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