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Rejection
©2005 by Bob Osgoodby
People
want to do business with people. If you're in sales, and
can't stand "Rejection", you're in the wrong business.
Trying to
market something online, does not shelter you from this.
People will contact you and not buy into your offer.
Worse yet, you don't even get any contacts. If this is
happening, you might want to ask yourself why. Many people
will
simply "quit" and write it off as a bad experience. Those
who
succeed find out why.
The first axiom of marketing is that people want to do
business
with people. If their only contact is with an affiliate
page,
that may or may not bear your name, they will most likely
"click
on by". Ask yourself - would you do business with someone
you
never heard of, know nothing about, and have no way of
contacting?
Click Here to Start.
Letting people know about you is one of
the strongest statements
you can make about your business. If you give a short
background
on yourself, with appropriate contact information, they
most
likely will have the necessary confidence to proceed. I
have
full contact information on my website, including a
telephone
number they can call in the event of a question or a
problem.
Now you might think that giving your phone number to the
world,
is going to result in a lot of "bad things". Not true!
In our
11 years of doing business on the Internet, I have never
had a
"crank" call - never. I post the hours that people can
call,
and receive very few calls outside of that time frame.
After
hours, I turn on the answering machine and give them the
hours
I'm available. I suggest a broadcast type of message
which
doesn't allow the caller to leave a message.
Now the majority of people will never call, but will use
the
email channels provided instead. The presence of a
telephone
number however, goes a long way in allaying their
concerns. I
don't recommend an "800" number, as people will think
twice
before spending their own dime to call. I also give a
mailing
address, and no, we haven't been visited by "stalkers".
BEAT the Cold Winter of 2007 ARIZONA'S NEWEST WONDER
Kartchner Caverns State Park opened in 1999. This stunning limestone cave system is one of the top in the world. Visit Sunny Southwest this cold winter |
Another nice touch is to include your photo with your Bio
information. As they say, "it's always nice to put a face
with
a name". The more you can establish a personal bond with
your
potential buyer, the greater your chances of success.
The second axiom of business is to learn from your mistakes,
and
correct the things that you are doing wrong. During the
Second
World War, when a group of young pilots in the RAF were
fighting
for their lives in the air over England, they would often be
hit
by enemy fire. Their engine would start to misfire causing
it to
make knocking noises. Thus was coined the phrase "every
knock
is one step closer to home". They had a great attitude.
We can take a lesson from them. If you can determine why
your
offer is being knocked or rejected by your potential
clients,
the closer you will get to attaining your goals. Rejection
is
common in business, and even the largest companies do
studies on
every ad campaign they conduct to make them better.
BEAT the Cold Winter of 2007 ARIZONA'S NEWEST WONDER
Kartchner Caverns State Park opened in 1999. This stunning limestone cave system is one of the top in the world. Visit Sunny Southwest this cold winter |
A simple statement on your web page to encourage feedback
can go
a long way, but don't be discouraged by some of the remarks
you
will receive. No matter how crude some may be, they are
being
triggered by something, so don't take offense. Now while I
normally advocate the use of a form for sending information
from
a website, here I do not. Let them be automatically
transferred
by use of the "mailto:" command to their email account to
write
the message, as you will then know the return address is
valid.
Yes, they may wish to remain anonymous as well, but the use
of a
form in this instance, which simply allows them to vent,
will
serve little purpose. You really don't want to be influenced
by
some bored grade schoolers with nothing better to do.
Follow up to all the legitimate replies you receive to find
out
why they have reservations. Just this process alone may
swing
them into your camp. Rejection is not always bad, and if you
learn from your mistakes, it just may prove to be a positive
factor.
ABOUT THE AUTHOR:
Did you know that subscribers to Bob Osgoodby's
Free Ezine the
"Tip of the Day" get a Free Ad for their Business at his Web
Site? Great Business and Computer Tips – Monday. Wednesday. And
Friday. Instructions on how to place an ad are in the Newsletter.
Subscribe at:
http://adv-marketing.com/business/subscribe2.htm
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