| Shipping Instructions | We make a concerted effort to process orders within one working day but this may take up to 3 working days during peak periods. Once your order has been shipped, you will receive an automated email with your tracking information. |
| Return Policy | JanSport stands behind the quality of our products and we hope you’re happy with your gear. If you’re unsatisfied for any reason, simply return your merchandise within 60 days of purchase, provided it has not been damaged, altered or used. |
| Payment Instructions | Credit and Debit Card (Visa,AMEX,Master Card,Payflex) |