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When you are into insurance solutions offering business, claims are a critical part of your business. Even if your company is not as big as Allianz or Axa, it is a prudent decision to invest in efficient claim management software due to its various benefits. The client’s mindset and expectations are not the same as what they were 15 years ago. As per the recent survey, 71% of customers did online research before investing in an insurance product. 67% of customers were ready to download and make use of an app from their insurer in order to access services in a hassle-free manner.
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