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First Impressions
© 2004 By
Bob Osgoodby
First impressions are extremely important if you
hope to do
business on the Web. After you refine your ads,
and if you make
your pitch to a targeted group, you will start
to get visitors to
your web site. Here is where many would be
entrepreneurs drop
the ball.
Putting up a web site is not a difficult task,
but designing a
good one is, and if you don't pay attention, it
might be working
against you. Think about it, the web site is not
only the first
impression of you and your business, it is
crucial to your
success or failure.
People don't waste a whole lot of time when
visiting a site. If
it isn't professional looking, they may just
"click away". While
looks are important, you must spend time on
developing good copy.
Copy written by affiliate programs has been seen
over and over,
and while it may have been effective at one
time, it is so
overused that people immediately recognize it
for what it is.
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Jerome Pfeifer Sr |
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In addition to good copy, which of course has no spelling,
grammar or punctuation errors, it has to clearly state what you
are offering. Many web sites offer a real challenge to try to
figure out what they are trying to sell. The offer should be the
first thing they see. The information must also flow logically,
and not leave a lot of questions unanswered.
In addition to complete information on your offer, it must have a
call to action, which entices the visitor to purchase from you.
It must also have an order form, or instructions that are easy to
follow. It is also a real plus to let the prospect know a little
bit about you. Your picture on the site can go a long way to help
instill confidence.
There is some confusion on the value of links. Some advocate
that a good web site should be divided into separate sections
connected by links. Others feel that a single long web page will
score higher in the search engine rankings.
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There are basically two types of links. One
goes to a completely
separate web page, and is considered an external link.
Another
type is referred to as an internal link. These point to
different
"parts" within the same web page. Both have value,
however
internal links are a little friendlier. If someone
clicks on one
and the next "part" logically flows from the previous
one, people
will be more inclined to read on.
While it is a good idea to have your links on the side
of the
page, you should avoid the use of frames, which divides
the page
into two logical pieces that can be independently
manipulated.
At the current time, sites constructed with frames are
not search
engine friendly, although this could change.
Links should be clear as to where they will take you. It
is
crucial that the titles of the links, not only make
sense, but
actually take someone to that information. Each site
should have
links that are unique, and it is not a good idea to have
information in the target, that is not specified in the
link.
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If you have someone design the site for you,
remember that their
expertise is in web site design, and most likely
they will know
little, if anything, about what you are doing.
They can construct
the site and make it look good, but the copy and
information flow
is your responsibility. You should always take a
break from the
copy writing, and if at all possible, have
someone else proof
your work for grammar. Also you have to be
careful of words that
pass spell check, but are actually an error.
Don't confuse words
like "there" and "their".
Once you have the basic framework finished, it
is now time to
test it. Try to corral as many people as
possible to review it.
Is it clear and an effective presentation? You
should probably
avoid friends unless you are sure they will give
you an honest
evaluation.
The first impression your web site makes is
crucial to success.
If people have to "jump through hoops" to find
out about your
offer, or if it doesn't portray a professional
image, the odds
are they won't buy.
ABOUT THE AUTHOR:
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the
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