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Troubleshoot & Fix Comcast Email Not Working on MS Outlook

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Date11/25/2021 8:50:27 PM
PriceUSD 90,002.00
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The problem included a user who was having trouble using Microsoft Outlook (version 2019 in this case) to send email via comcast.net and was experiencing intermittent server connection issues.

Worse, we would send a test email practically every time we connected to their PC, and it would almost always work. They'd send an email a few hours after we'd disconnected, and the outbound email would fail.

Inbound emails were functioning normally. This is unusual because email in both directions is frequently impacted. When delivered to Comcast Xfinity servers, the message read something like this:
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