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If you’re running a small business in Australia, you’re highly likely to be considering a move away from traditional phone systems to a more modern cloud-based phone system.
In fact, 60% of small businesses in the country plan to switch to cloud telephone systems for business applications in the next 12 months—this is a significant shift in the market and it’s easy to see why.
Small businesses like yours are often hampered by the limitations of legacy phone systems, of which there are many, including outdated communication infrastructure, ageing equipment and lack of scalability as the business grows.
Between these limitations and other factors such as the increased adoption of hybrid/remote work, advancements in VoIP technology and HD voice codecs, and increased need for secure phone systems, VoIP or cloud-based phone systems may be an attractive alternative.
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