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Your online reputation directly influences whether potential patients choose your clinic or move on to a competitor. For a Calgary chiropractor, having a solid base of positive reviews across platforms like Google, Facebook, and RateMDs builds credibility and drives conversions.
Encourage satisfied patients to leave feedback immediately after their appointment when the experience is still fresh. Make it easy by sharing direct links via email or SMS follow-ups. These reviews should ideally mention specifics, such as the professionalism of your team or how your family chiropractor approach helped a child feel comfortable.
Responding to reviews—positive or negative—is a key part of reputation management. Thanking patients for kind words shows you value their input and fosters loyalty. When addressing criticism, respond calmly and respectfully to demonstrate your professionalism and commitment to care.
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