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Chatbot vs Live Chat Which is best for your business In todays fast paced digital world businesses need quick effective customer support tools Chatbots powered by AI Phone AI and Voice AI offer 247 support handle repetitive tasks and save costs They scale easily and integrate across platforms But they may struggle with complex queries and feel impersonal Live chat connects users with real agents offering empathy and better handling of detailed issues but it can be costly and less scalable The smart move Use a hybrid model Let chatbots powered by Spider X AI manage FAQs and basic support while routing complex queries to live agents Combine automation and human touch to future proof your customer service with Phone AI and Voice AI leading the way.
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