What to Do if Your TUI Holiday Package Flight Is Delayed

Flight delays can be especially frustrating when your entire holiday package is affected. If your TUI holiday flight is delayed, the first step is to stay informed by checking the TUI app, website, or airport departure boards for real-time updates. Make sure to keep all travel documents, boarding passes, and receipts, as these may be needed later. For delays of more than two hours, TUI is typically required to provide food, drink, and access to communication. If the delay extends overnight, accommodation and transport may also be arranged.

It’s important to know your rights—depending on the length and reason for the delay, you may be eligible for TUI Delayed Flight Compensation under EU261 regulations. Be sure to document the delay details and ask the airline staff for written confirmation of the cause. Taking these steps can help you stay organized and ensure you receive any assistance or compensation you're entitled to.