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Customer sentiment influences the reputation of a restaurant and customer engagement tactics. Take Grubhub and Deliveroo, for example, they host thousands of customer reviews providing insight into food quality, delivery experience, and overall customer satisfaction.
ScrapingReviewsfromGrubhub,
ScrapingReviewsfromDeliveroo,
ExtractingCustomerReviews,
ExtractingReviewsfromGrubhub,
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