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Are you having trouble tracking unapproved change requests to your CX system? The Blackchair CX configuration management solution can help you track configuration changes and change requests to ensure system stability.
Our configuration management solution, along with compliance and security tools, allows you to monitor CX changes to your system in real-time, freeze change requests, and undo any unauthorized changes by automatically rolling back your CX software to a previous state.
This way, you can police your CX environment more effectively by optimizing resource management to maximize CX ROI, stabilize CX system functions, and ensure that your platform meets security and compliance.
Want to know if the Blackchair platform will sort out your CX configuration problems? You can book a demo with us!
We will show you how the Blackchair platform optimizes CX configuration management and answer any questions you have.
Click on the link below to book a date and time that works for you.
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