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YY Group has unveiled a groundbreaking AI-powered platform that combines recruitment automation and customer service solutions in one system. The platform leverages machine learning to screen resumes, match candidates with roles, and ensure unbiased hiring, helping businesses save time and cut costs. On the customer service side, it integrates AI chatbots and natural language processing (NLP) to provide 24/7 instant responses, personalized support, and improved customer satisfaction. Unlike other tools, this dual-function solution makes it ideal for startups, SMEs, and large enterprises aiming for smarter operations. With faster hiring, stronger customer engagement, and reduced expenses, YY Group is shaping the future of business efficiency.
Read full article: https://hrtech-news.com/yy-group-launches-ai-recruitment-and-customer-service-platform/
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