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Date | 10/12/2025 7:59:55 PM |
Salesforce AI Chatbot improves customer engagement by delivering instant, personalized, and consistent communication across multiple channels. Integrated with Salesforce CRM, it can handle routine queries, provide product information, and seamlessly route complex issues to human agents. By automating responses, the chatbot reduces wait times, ensures 24/7 support, and frees up agents to focus on high-priority tasks. Its AI-driven insights allow businesses to analyze interactions, anticipate customer needs, and tailor responses for a more meaningful experience. By improving responsiveness and personalization, Salesforce AI Chatbot strengthens relationships, boosts satisfaction, and drives long-term loyalty and business growth.
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